Last Updated: January 2025
Welcome to Furry Friends Waste Removal (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.furryfriendswasteremoval.com, or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
We may collect personal details directly from you, such as:
- Name
- Email address
- Phone number
- Billing and payment details
1.2 Automatically Collected Information:
We may also gather certain technical information, including:
- Device and browser type
- IP address
- Interaction data on our website
2. How We Use Your Information
Your information may be used to:
- Provide and enhance our pet waste removal services
- Respond to inquiries and offer customer support
- Process payments securely
- Send appointment reminders and service updates (including SMS, if opted-in)
- Share promotional offers, with your permission
3. SMS Communication and Consent
3.1 How We Obtain Consent:
When you provide your phone number through our website or during service interactions, you explicitly consent to receive SMS messages from Furry Friends Waste Removal. These may include service updates, confirmations, and occasional promotions.
3.2 Privacy Assurance for SMS
We will never sell, rent, or share your phone number or SMS consent with third parties for marketing.
Your number will be used only as described in this Privacy Policy.
3.3 Opt-Out Options:
You can unsubscribe from SMS notifications at any time by replying “STOP” to any of our messages. For help, reply “HELP” or email us at [email protected].
3.4 Message Frequency and Rates:
Message frequency may vary based on your interaction with us. Standard messaging and data rates may apply based on your carrier.
4. Data Sharing and Protection
4.1 Sharing Your Data:
We may share your information only with:
- Trusted third-party service providers helping us operate and deliver our services
- Legal authorities, if required by applicable law
4.2 Data Security
We implement industry-standard measures to protect your information. However, no system is entirely foolproof. By using our services, you acknowledge and accept this risk.
5. Your Rights:
You have the right to:
- Access, update, or request deletion of your personal information
- Withdraw consent for promotional communications
- Opt out of SMS communication as described in Section 3
- To exercise these rights, contact us at [email protected].
6. Third-Party Links
Our website may include links to other websites or services not operated by us. We are not responsible for the privacy practices of these third-party sites.
7. Updates to This Privacy Policy
We may occasionally update this Privacy Policy. When changes occur, we will revise the “Last Updated” date. Continued use of our website or services constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Furry Friends Waste Removal
- Email: [email protected]
- Customer Support: (760) 290-4299
